NeonVegas Casino Terms and Conditions

Welcome to NeonVegas Casino. These Terms and Conditions form a legally binding agreement between you and BP Group Limited, company number C52434, registered at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta, a member of the PressEnter Group. By creating an account, completing a NeonVegas login, or otherwise using Neon Vegas, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Our License and Regulatory Status

We operate NeonVegas Casino under a license issued by the Malta Gaming Authority, license number MGA/B2C/203/2011. We have been active in the online gaming industry since 2020 and remain fully committed to operating a fair, transparent, and responsible gambling environment. Our services are currently directed at players in Canada, and we provide localized versions of Neon Vegas Casino in Finnish, Norwegian, English (Canada), English (New Zealand), Polish, and Canadian French.

Eligibility and Account Registration

To use NeonVegas, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete Neon Vegas register, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity at any time, including before processing a withdrawal, and to suspend your account if we suspect fraudulent activity or a breach of these terms.

• You may only hold one account with NeonVegas Casino
• You are responsible for keeping your NeonVegas login credentials confidential
• We may request identification documents (KYC) before releasing funds
• You must notify us immediately of any unauthorized use of your account

Accessing Neon Vegas Casino

Our platform is available on desktop and mobile browsers. While we do not currently offer a dedicated NeonVegas app, our site is fully optimised for mobile devices, so you can enjoy Neon Vegas casino app-like performance directly through your browser without any download required. Whether you access Neon Vegas login from a computer, tablet, or smartphone, we ensure a consistent and secure gaming experience across all devices.

Deposits, Withdrawals and Currencies

We accept deposits and withdrawals in Canadian Dollars (CAD), as well as NOK, EUR, NZD, CLP, and USD where applicable. The minimum NeonVegas deposit is C$10 for most payment methods, including Bank Transfer, Visa, Mastercard, Interac, Skrill, Neteller, Paysafecard, MuchBetter, and MiFinity. Our minimum NeonVegas withdrawal amount is 50 EUR or the currency equivalent per transaction, with a daily withdrawal limit of C$5,000.

We process withdrawal requests within 24 business hours. Once approved, funds are typically transferred within 24 hours, though they may take between 1 and 5 additional bank days to reach your account or e-wallet, excluding weekends and public holidays. Wherever technically possible, we return funds to the same account used for your Neon Vegas deposit, in line with anti-money laundering regulations.

Bonuses and Promotional Terms

All NeonVegas bonus offers, including our welcome package, are subject to specific terms outlined at the time of the promotion. Our welcome bonus grants a 100% match on your first deposit up to $200 using bonus code NEON, requiring a minimum deposit of $25. This offer carries a 40x wagering requirement on the deposit plus bonus amount, to be completed within 7 days, and is available only to players who have not previously claimed a welcome bonus from BP Group Ltd.

We also run recurring promotions such as the weekly Neon Card, the Triple Surge spins offer, Friday Pulse, and our Glow Mode: Spins On weekend event. Details of any active NeonVegas promo code, wagering requirements, and eligibility criteria are always displayed within the relevant promotional page. While we do not currently provide a NeonVegas no deposit bonus, we regularly update our offers for opted-in players, so we encourage you to check our promotions page frequently. Any misuse of a bonus code or breach of these terms will result in forfeiture of the bonus and any related winnings.

Our VIP Club

Eligible players may be invited to join our VIP Club, based on gameplay activity. The programme includes four tiers—Bronze, Gold, Platinum, and Diamond—with your current status visible in My Account. Benefits include a personal VIP Account Manager, prioritised withdrawals, exclusive tournaments, early access to new titles, and tailored offers. We reserve the right to revoke your Loyalty Level if you breach our General Terms or if your account is closed.

Games and Software Providers

NeonVegas Casino features more than 2,500 games, including over 2,400 slots, sourced from leading studios such as Microgaming, Pragmatic Play, Play'n GO, Hacksaw Gaming, Big Time Gaming, Yggdrasil, and many others. Our Neon Vegas live casino, powered by Evolution, offers live blackjack, roulette, baccarat, and game shows. We also provide roulette, blackjack, craps, video poker, scratch cards, and progressive jackpot games. All games available on Neon Vegas slots and table titles are tested for fairness by independent auditors, and we do not manipulate outcomes in any way.

Responsible Gambling

We are committed to promoting safer gambling practices. You can set deposit limits, loss limits, and session reminders directly through your account settings, or request a temporary or permanent self-exclusion at any time. If you believe you may need support, we encourage you to contact our customer service team or reach out to a professional gambling support organisation.

Customer Support

Our support team is available 24/7 via live chat, email at support@neonvegas.com, or through our contact form. We currently offer assistance in English, Finnish, and Norwegian. Whether you have a question about a Neon Vegas withdrawal, a technical issue, or a query about an ongoing promotion, we aim to respond promptly and helpfully.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to NeonVegas Casino. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential losses arising from your use of our platform, including losses resulting from technical failures, connectivity issues, or third-party payment provider delays.

Intellectual Property

All content on Neon Vegas Casino, including our logo, graphics, software, and game titles, remains the property of BP Group Limited or our licensed partners. You may not reproduce, distribute, or exploit any part of our platform without our prior written consent.

Amendments to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We recommend reviewing this page periodically, as continued use of NeonVegas Casino after any changes constitutes your acceptance of the revised terms.

Governing Law and Complaints

These terms are governed by the laws of Malta, and any disputes shall be handled in accordance with our license from the Malta Gaming Authority. If you have a complaint, we ask that you first contact our support team so that we may attempt to resolve the matter directly.

Contact Us

If you have questions regarding these Terms and Conditions, please reach out to us at support@neonvegas.com. We value transparency and are always available to clarify any aspect of how we operate NeonVegas Casino.